Death of an Account Holder: Risk Management and Proper Procedures for Community Banks

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The death of an account holder triggers immediate legal, operational, and compliance obligations for a financial institution. How your staff handles those first conversations — and how deposit operations processes the account thereafter — can directly impact risk exposure, customer experience, and regulatory compliance.

This practical webinar is designed specifically for bankers, frontline personnel, and deposit operations teams. We will focus on:

Immediate steps upon notice of death and proper account restrictions
Authority, documentation, and handling of joint, POD, and trust accounts
The common missteps that create liability — and the clear procedures you can implement immediately to reduce risk

Clear guidance and real-world application with practical procedures your team can use right away.

Your Job is to...

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Learn the legal, regulatory, or business problem we’re breaking down — without needing a law degree, a compliance manual, or a second pot of coffee.

Take Notes

As you watch, think about where this may show up in your bank, fintech, business, loan program, contracts, or internal process.

Spot the Next Step

Leave with a clearer sense of what may need review, what questions to ask, and when it may be time to bring in counsel before the small thing grows teeth.

Meet the presenters

Brent M. Farley

Banking & Corporate Law, Senior Counsel

Brent brings years of experience helping banks, fintechs, and businesses build legally sound foundations, from structuring bank–fintech partnerships to developing lending programs to guiding regulatory filings and new product launches.

Ian van Reenen

Banking & Corporate Law, Senior Counsel

Ian spent the bulk of his career at First United Bank, where he was the top legal and compliance official, assisting the bank with all legal, operational and regulatory matters.

Whether you’re navigating a regulatory challenge, launching a new venture, or protecting a business you’ve worked years to build, the first step is a conversation.

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